Recruitment process

All applications for jobs at Catch22 must be made online via our jobs portal.

Our jobs portal allows you to create a vacancy alert and receive an email every time we post a job that matches your search criteria.

To be considered for the job, you will need to complete our application form by clicking the “I’m Interested” button on the job advert. You can complete the application form manually, or use a CV, Indeed or LinkedIn profile to pre-populate the education and previous experience sections of the form.

Use the “Message to the Hiring Manager” box to expand on how your qualifications, skills and previous experience make you suitable for the job you have applied to. Making specific reference to the criteria listed in the person specification will greatly increase your chances of being shortlisted for the role.

You will also be asked a few additional compliance questions, plus some diversity monitoring questions. Please rest assured that any responses you give to the diversity monitoring questions are anonymised and cannot be seen by anyone on the hiring team.

Catch22 understands that people with care experience may need a little extra support to help them apply and settle into jobs within our organisation. Find out more about the support we offer in our Propel: Candidate guide.

Once you have submitted your application, you will receive an email inviting you to create an account on our recruitment system, SmartRecruiters. You don’t have to create an account, but we do recommend this as you will be able to keep up to date with your application status, plus edit or withdraw your application should you wish to. If you have not received an email inviting you to create an account, please visit the SmartRecruiters candidate page.

We have moved away from having fixed closing dates for applications, and now take a more flexible approach, where we monitor applications as they come in and close jobs to new applications when we have enough suitable candidates. We therefore strongly encourage you to apply as soon as you can.

We also recommend creating a vacancy alert so you can be alerted to new jobs as soon as we post them.

All applications will be reviewed by the hiring team for the job.

Ahead of formal interview, we may call you on the number you have provided to have an informal discussion with you about the job and answer any questions you may have.

If you are shortlisted for interview, you will receive an email confirming all of the details. We aim to give candidates as much notice as possible of their interview, but should you need to reschedule the interview, or are no longer interested in the job, please let us know as soon as possible.

We will try to list the planned date for face-to-face interviews in the advert text if this is available at the time of publication.

If you are not invited to interview you will receive an email informing you of your outcome. However, due to the volume of applications we receive we are unable to provide you with feedback if you are not shortlisted for interview.

Our interviews either take place face-to-face at one of our offices or schools or virtually over a video call. You will be interviewed by the Hiring Manager, along with a selection of relevant colleagues, in a panel format.

The panel will be asking you specific questions to explore how your qualifications, skills, experience, values match with the advertised person specification and align with Catch22. Make sure you revisit the job advert ahead of the interview and prepare some examples that address the criteria in the person specification. We strongly recommend that you research competency-based interviews ahead of the interview.

There will be time for you to ask any questions about the job and Catch22 at the end of the interview.

All candidates will be informed of the outcome of their interview and we aim to do this as soon as possible.

If you are unsuccessful in your interview, we will offer you the opportunity to receive post-interview feedback with one of the interview panel members.

If you are successful in your application, we will send you a conditional offer letter, explaining more about the job, salary and the conditions which must be met before we can confirm your start date.

You will also be sent a number of new starter forms. Please complete and return these forms as quickly as possible, as we are unable to confirm your start date without these.