Home / What we do / Criminal justice

Criminal justice

We work with young people and adults providing intervention, rehabilitation and victim services in prison and in the community.

Our services

Crime diversion

Our services aim to prevent first-time entrance into the criminal justice system, intervene when young people have committed an offence, and support young people subject to youth justice.

Gangs

Our services work in prisons and the community to reduce the risk posed by gang-involved individuals and, ultimately, reduce the number of violent incidents.

Offender management and rehabilitation

Our services provide long-term support from the point of entry into prison to an individual's transition back into the community, with the aim of reducing re-offending.

Victim services

Our needs-focused services empower victims and witnesses to cope and recover from the impact of crime and anti-social behaviour, by providing a range of support including emotional and practical guidance, advocacy and advice.

In the last year:

49,397

49,397 people were supported by our Justice teams.

100%

At Victim First, 100% of victims reported improved or sustained health and wellbeing after our support.

£3,000,000

Over £3,000,000 has been retrieved for victims of fraud by the Hertfordshire Beacon Fraud Hub.

Offender Management Unit (OMU) staff were doing some excellent work in the prison – they proactively contacted prisoners, were a visible presence on the wings and provided good support. This was the best provision I had seen during the last year.

Charlie Taylor, HM Chief Inspector of Prisons

You have helped me to get back on track. I am proud of how far I have come and I am looking forward to the future.

Jane, Service User - Victim First

Frequently asked questions

What approach does Catch22 take to its justice services?

At the heart of our rehabilitative, restorative and effective systems is the belief that relationships are crucial to effective desistance from crime. Through efficient case management and the development of high-quality relationships, we focus on reducing reoffending and ensuring positive long-term outcomes.

I am looking to contact someone in a prison you work with. Can you help me?

Due to GDPR restrictions we cannot give out any details of prisoners we work with. If you are enquiring about, or fearing for the safety of, a person in custody, please contact the security team at the prison and/or police in your local area. You can use the Prison Finder service to find appropriate contact details.

I would like to visit someone in prison. Can I access any financial support?

If you need help towards the cost of travelling to prison visits, the Help with Prison Visits scheme is available for low-income families and significant others. For full details about the scheme and how to apply, please visit the Government website.

Does Catch22's justice services offer volunteering or placement opportunities?

Yes, some of our services offer volunteering opportunities and/or student placements.

Catch22 offers student placements within its Commissioned Rehabilitative Services (CRS) contracts, as well as some of its wider justice services. This includes with the CRS Interventions Team, Personal Wellbeing, Finance Benefit and Debt, Dependency and Recovery, Foreign National Service and its Victim Services.

Depending on the team you work with, opportunities might include:

supporting members of the Interventions Team with their current projects, such as supporting the Interventions Lead to create new interventions, engaging with the Training Lead to learn about how our staff are being trained and helping to create their training packages, and spending time with the Inclusion Lead to learn about how protected characteristics are incorporated into Catch22’s interventions,
shadowing one-to-one interventions and group sessions with our service users to see what these sessions comprise of and how they are facilitated by our practitioners,
visiting other relevant professional areas of work, such as probation officers, prisons, or court rooms, to learn more about the relationship between Catch22 and the statutory and non-statutory services they interact with,
attending training relevant to the role (subject to what training is taking place during the placement period), and/or
supporting the Academic Partnerships Lead on current research projects, for example by collecting and collating evidence to further indicate “what works” and investigate different aspects of this approach to add to and improve the current evidence base for interventions in support of rehabilitation.

To register your interest, please contact us using the form at the bottom of the page.

News and resources

Resources are listed chronologically.
Please use these arrows to see more.

18 Oct 2024

Supporting financial and mental wellbeing for ‘Victor’

Image if a man in focus talking to other people

Case studies,

3 Oct 2024

Experts by Experience: Creative outlets

Podcasts,

2 Oct 2024

The SDS40 Early Release Scheme – from a provider of victim and offender services

an image of a catch22 mug and a justice booklet.

Blogs,

30 Sep 2024

Catch22 and partners to deliver Violence Reduction Service in three London prisons

Announcements,

26 Sep 2024

New Young Londoners’ Victim Service to be delivered by Catch22

Announcements,

19 Sep 2024

Experts by Experience: Giving back to younger you

Podcasts,

12 Sep 2024

HMPPS-led versus third-Sector-led offender management units in English and Welsh prisons

Curved bookshelves filled with books stand in a library. Overlaid is text which reads "Justice literature reviews - commissioned rehabilitative services".

Publications,

10 Sep 2024

Additional support to prison-leavers

Announcements,

5 Sep 2024

Experts by Experience: Stereotypes in the system

Podcasts,

15 Aug 2024

Experts by Experience: Owning your story

Podcasts,

12 Aug 2024

Redthread set to merge with Catch22

A group of young people gather around a table having a conversation, casually.

Announcements,

7 Aug 2024

Supporting young victims: Advice from the frontline

Blogs,

25 Jul 2024

Experts by Experience: Building a business

Podcasts,

11 Jul 2024

A review of Catch22’s intervention and delivery approach

Publications,

25 Jun 2024

The themes, gaps, and evidence of best practice in Catch22’s London Personal Wellbeing contract

Publications,

20 Jun 2024

Hertfordshire Beacon delivers second annual conference

A large number of attendees listen to a speaker at the second annual Beacon Victim Care victims' conference.

Announcements,

19 Jun 2024

Suffolk Positive Futures: Annual report 2023-2024

A group of young people complete football drills in a park.

Publications,

14 Jun 2024

Catch22’s Finance, Benefit and Debt Service named as a finalist for the Robin Corbett Award

Announcements,

10 Jun 2024

Dependency and Recovery: Annual report 2023-2024

Close-up of a man sitting across the table from a young person, working on an exercise together. They are both holding marker pens. A Catch22 mug can be seen on the table.

Publications,

5 Jun 2024

The General Election: what do we want for criminal justice?

A badge is overlaid on the Catch22 green gradient background with the text "Catch22 Election Watch" and a cross inside a box.

Blogs,

29 May 2024

The challenges of being transgender in prison

Blogs,

22 May 2024

Consequential thinking in criminal justice

Blogs,

20 May 2024

Consequential thinking: Mastering your money

A small group of adults sit on chairs organised in a circle. A facilitator delivers a session to the group. Overlaid is text that reads "Consequential thinking: Intervention resources"

Posters and downloads,

20 May 2024

Consequential thinking: Reason

Posters and downloads,

20 May 2024

Consequential thinking: R.O.A.D.

Posters and downloads,

16 May 2024

Music to My Ears: Annual report 2023-2024

Image of a recording studio set up, with a microphone, computer, guitar, and speakers.

Publications,

15 May 2024

Police & Crime Commissioners vs Bobbies on the Beat: A zero-sum game?

Blogs,

14 May 2024

HRH The Princess Royal visits Greater Manchester Victims’ Services

HRH The Princess Royal shakes hands with delegates outside Catch22 Greater Manchester Victims' Services.

Announcements,

7 May 2024

The future of probation

Publications,

30 Apr 2024

Remand Life Skills: Impact report

Close-up of a man standing in nature looking directly at the camera.

Publications,

24 Apr 2024

Ten years on: violence reduction in prisons

Blogs,

9 Apr 2024

Gangs in prison: violence reduction and rehabilitation

Close-up of two people having a meeting. One of them holds a booklet about "Tagging".

Publications,

3 Apr 2024

The essential role that youth workers play in preventing crime

Blogs,

13 Mar 2024

The urgent need for training to safeguard vulnerable youth from exploitation

Pupil raises hand to ask a question while the teacher is presenting.

Blogs,

20 Feb 2024

Justice: Building resilience and aspiration in people and communities

Close-up of a Catch22 banner depicting the charity's vision. In the background, people gather for an event.

Publications,

14 Feb 2024

Addressing prison overcrowding through the Early Release scheme

Blogs,

12 Feb 2024

The importance and necessity of trust as an intervention

Publications,

9 Feb 2024

HRH The Princess Royal visits Catch22’s Commissioned Rehabilitative Services

HRH The Princess Royal meets with Catch22 and Community Links Staff in the Wellbeing Room at Community Links.

Announcements,

25 Jan 2024

Romance fraud - who is responsible for protecting the public?

Header image for the Catch22 Minutes podcast which reads "Series 4: Policy"

Podcasts,

11 Jan 2024

Victim services: Supporting people impacted by crime and anti-social behaviour

A woman has a conversation with a professional who is making notes. She is comforted by a male partner.

Publications,

13 Dec 2023

Supporting victims: what does a holistic approach look like?

Two men sit across a table from one another having a conversation.

Blogs,

11 Dec 2023

Deputy Mayor visits new Greater Manchester Victims’ Service

Greater Manchester's Deputy Mayor, Kate Green, visits the Greater Manchester Victims' Service. She speaks to staff from the service as they work at their desks.

Announcements,

8 Dec 2023

Catch22 to deliver new-look victims service in Leicestershire

Two young men sit on a bench having a conversation.

Announcements,

22 Nov 2023

Prisons are at boiling point

A man and two women walk down the stairs at HMP Thameside wearing Catch22 uniform. At the bottom of the stairs, there are rows of tables and chairs.

Blogs,

17 Nov 2023

Alison’s experience as a victim of a £23,000 fraud

Close-up of an older woman smiling at the camera.

Case studies,

16 Nov 2023

Short term prison sentences - why are they a disaster?

Podcasts,

2 Nov 2023

How effective are different types of technology in prisons?

Publications,

25 Oct 2023

Why early action holds the key to breaking the prison/reoffending cycle

A young woman stands with her back to the camera, with a long winding road in front of her.

Blogs,

11 Oct 2023

The importance of investment in youth work: Party Conferences 2023

Four young people stand on a rooftop looking out at the city.

Blogs,

4 Oct 2023

Reducing crime and reoffending: Party Conferences 2023

A group of people sit together discussing an important topic. They have notebooks on their laps.

Blogs,

29 Sep 2023

Optimal models of service delivery in victim services

Publications,

20 Sep 2023

Why frontline voices are critical to the policy making process

Four people in suits meet. Two of them shake hands in a greeting, while the others look at them. Overlaid is text that reads "22 ways to build resilience and aspiration".

Blogs,

18 Sep 2023

Catch22 Manifesto: Reimagining public services

Publications,

15 Sep 2023

Doing things differently: innovation in our justice services

Case studies,

6 Sep 2023

Understanding violence in young people

Publications,

31 Aug 2023

Community engaged learning

Publications,

30 Aug 2023

Catch22 to deliver Greater Manchester Victims’ Services

A young man, facing the camera, talks to a peer. Coffee cups can be seen on the table between them.

Announcements,

26 Jul 2023

The unique needs of a rising remand population

Two stacks of Catch22-branded booklets sit upon a table.

Blogs,

7 Jul 2023

Catch22 submits written evidence on the Victims and Prisoners Bill

The Houses of Parliament and Big Ben, taken from across the River Thames. Overlaid is text that reads: "Consultation Response".

Consultations,

5 Jul 2023

Academia and third sector partnerships in criminal justice

A researcher working on a laptop in the library smiles at the camera.

Blogs,

29 Jun 2023

The role of the third sector in the criminal justice system

A conference hall with an audience watching three speakers on stage.

Blogs,

27 Jun 2023

Catch22 attends policy roundtable on fraud

Responses,

28 May 2023

Catch22 responds to call for evidence on "Improving Resettlement Support"

Consultations,

26 May 2023

Making the resettlement system work

Two people hold together four puzzle pieces, representing connection.

Blogs,

4 May 2023

Catch22 responds to the Government’s Fraud Strategy

Close up of a woman responding a text message on her mobile phone.

Responses,

5 Apr 2023

Addressing the culture of sexism and misogyny in the Police

A group of people sit in a circle having a group discussion. The conversation is led by a professional which is in the centre of the frame with her back to the camera.

Blogs,

29 Mar 2023

Catch22 responds to the Victims and Prisoners Bill

A woman sits on a sofa looking away from the camera, thoughtfully.

Responses,

1 Mar 2023

Victims: sharing best practice, insight and experience

Two women laugh whilst having a conversation. One has her back to the camera but is wearing a police vest. The other is turned to look back towards the camera.

Blogs,

25 Jan 2023

The impact of the cost of living crisis on prison leavers

Close-up of hands opening a wallet. The words "Cost of Living Crisis" are overlaid on the top.

Case studies,

18 Jan 2023

Catch22 responds to call for evidence on “Prison Operational Workforce”

Consultations,

7 Dec 2022

Suffolk Positive Futures: Consent form

A person filled out a form on a clipboard. Overlaid is text that reads: "Referral Forms".

Posters and downloads,

7 Dec 2022

Suffolk Positive Futures: Annual Report 2021-2022

A young man is shown how to box by a coach using a punch bag.

Publications,

6 Dec 2022

The impact of child sexual abuse on victims and survivors

Portrait of two young women, one looking directly at the camera and the other looking away from it. Overlaid is the text "16 Days of Action against Gender-Based Violence".

Blogs,

30 Nov 2022

Sexual violence in the online world

Blogs,

28 Nov 2022

Women, girls and gangs

Blogs,

23 Nov 2022

Supporting employees who are victims of or affected by domestic abuse

Blogs,

22 Nov 2022

Wellbeing vs. mental ill health

Two men sit together having a conversation. They are sat next to each other but are not looking at one another..

Blogs,

8 Nov 2022

LGBT+ and gender-based violence

Blogs,

12 Oct 2022

Standing up to hate crime, together

Two women sit close together on a sofa. One holds their baby on her lap. The baby holds a bottle.

Blogs,

26 Sep 2022

Women prisoners to be taught coding as part of new partnership

A woman sits at a desk working on computer coding.

Announcements,

21 Sep 2022

Restorative justice: the missing link

Blogs,

7 Sep 2022

Knife crime: why a localised approach is key

Close-up of someone holding a Catch22 Gangs and Violence Reduction Services booklet. They are pointing towards a statistic on the page.

Blogs,

5 Aug 2022

Catch22 to deliver new finance, benefit, and debt service

Close-up of a man putting a bank card into his wallet.

Announcements,

4 Aug 2022

New Dependency and Recovery service in London

Portrait of a young man looking away from the camera.

Announcements,

18 Jul 2022

Wolverhampton Violence Reduction Community Service: Final evaluation

An image of a poster hung in the Catch22 office which reads "Unleash greatness - don't mandate mediocrity."

Publications,

15 Jul 2022

The third sector and the future of public services

Header image for the Catch22 Minutes podcast which reads "Season 2: Justice"

Podcasts,

6 Jul 2022

How important is digital inclusion for prison leavers?

Case studies,

29 Jun 2022

Hidden victims and the meaning of "victim"

Podcasts,

15 Jun 2022

Preventing fraud

Podcasts,

8 Jun 2022

Mary’s experience with the Beacon Fraud Hub

Portrait of a young woman looking over towards the camera.

Case studies,

1 Jun 2022

The digital revolution in our prisons

Podcasts,

25 May 2022

New service to tackle County Lines launched in Kent

A young woman with a ponytail checks her phone whilst walking through a forest.

Announcements,

18 May 2022

Restorative justice

Podcasts,

4 May 2022

Designing and delivering effective services

Podcasts,

27 Apr 2022

The impact of foreign national peer mentors in prisons

Blogs,

20 Apr 2022

Reducing gang-related harm

Podcasts,

6 Apr 2022

The impact of Suffolk Positive Futures on service users

Case studies,

6 Apr 2022

The power of peer mentoring

Podcasts,

25 Mar 2022

Foreign nationals in UK prisons

Podcasts,

23 Mar 2022

Supporting young people with positive alternatives to crime using sports

Blogs,

15 Mar 2022

App for victims and witnesses launched by Beacon Victim Care

Top view shot of a man texting on his smart phone, sitting on a staircase.

Announcements,

9 Mar 2022

Catch22 responds to consultation on "Delivering justice for victims"

Consultations,

9 Mar 2022

Helping prison leavers to develop into society

Case studies,

9 Mar 2022

Court delays - reducing the impact on victims and defendants

Podcasts,

1 Mar 2022

Catch22 responds to Prisons Strategy white paper

Consultations,

23 Feb 2022

Improving victims’ experience of the criminal justice system

Blogs,

22 Feb 2022

How can we improve outcomes for prison leavers?

Podcasts,

22 Feb 2022

Why successful re-integration reduces the chances of reoffending

A man walks through a city, with tall buildings around him. The sun shines through the buildings behind him.

Blogs,

26 Jan 2022

Shadowing a Lifestyle Associate Caseworker

A man and a woman smile at the camera. He is sitting at a table working and she is stood next to him holding a document that she has brought to show him.

Case studies,

21 Jan 2022

Catch22 to continue delivering flagship victim service in Hertfordshire

A young man looks directly at the camera, resting his head on one hand.

Announcements,

12 Jan 2022

Catch22 Case Manager at HMP Thameside wins Serco Pulse Award

Case studies,

12 Jan 2022

Neurodiversity in the criminal justice system

Blogs,

16 Dec 2021

Suffolk Positive Futures: Annual report 2020-2021

A male football coach talks to a teenage football player whilst sitting on the grass outside.

Publications,

15 Dec 2021

Working in Catch22’s Wolverhampton Violence Reduction resettlement team

Case studies,

7 Dec 2021

Catch22 comments on Prisons Strategy White Paper

Responses,

1 Dec 2021

A day in the life of an Anti-Social Behaviour Case Manager

Case studies,

23 Nov 2021

Suffolk Positive Futures: Referral form

Policies,

17 Nov 2021

What’s it like to work as a Catch22 Reparation Manager?

Blogs,

3 Nov 2021

Personal Wellbeing: Welcome pack

A man sits alone on a large decorative seat, holding a laptop.

Publications,

22 Oct 2021

County Lines slang

Close-up of a young woman, taken from waist-height, as she looks at her phone. Her face is not visible. Overlaid is text that says: "Spot the Signs Poster Hub".

Posters and downloads,

15 Oct 2021

Royal visit to Wolverhampton’s Violence Reduction Service

HRH The Princess Royal unveils a plague for the opening of the service.

Announcements,

13 Oct 2021

The role of a Vulnerable Victims Case Manager

Case studies,

8 Oct 2021

Ending violence against women and girls

A young man looks thoughtfully past the camera. In the background, a young woman looks at him, holding a drink.

Blogs,

25 Sep 2021

Catch22 responds to Restorative Justice APPG inquiry report

Consultations,

3 Sep 2021

Code4000 joins Catch22: an interview

Man sits at desktop computer working on computer coding.

Blogs,

1 Sep 2021

Domestic abuse and sexual violence

Blogs,

18 Aug 2021

Beacon Family Hub to address increasing child-on-parent violence

A young girl kneels on the floor in front of a bed. She rests her arms on the bed, and her head in her arms. Around her, toys and possessions can be seen strewn across the floor and bed.

Announcements,

11 Aug 2021

Hidden victimhood

Blogs,

11 Aug 2021

Arts as a youth intervention

Close-up of a person playing an electric guitar.

Publications,

2 Aug 2021

Catch22 to deliver pilot project to reduce prison recalls

A man receives a paper from a woman sat opposite him. He smiles at her with his hand outstretched to receive the paper.

Announcements,

28 Jul 2021

What is it like to work as a Catch22 Senior Case Manager?

Blogs,

14 Jul 2021

Supporting victims of hate crime

Blogs,

30 Jun 2021

What is honour-based violence?

Blogs,

21 May 2021

Catch22 to deliver personal wellbeing support

Young man looks on thoughtfully, as a comforting hand is placed on his shoulder.

Announcements,

28 Apr 2021

Why is restorative justice important?

Blogs,

16 Apr 2021

Code4000 and Catch22 announce merger to further reduce reoffending

Close-up to two hands typing on a laptop computer.

Announcements,

14 Apr 2021

Challenges in prison during COVID-19

Blogs,

1 Apr 2021

Transforming the lives of victims of crime and exploitation

Consultations,

31 Mar 2021

How to be safe from fraud

Blogs,

15 Mar 2021

Suffolk Positive Futures: Privacy notice

Overhead close-up of a person reviewing a formal-looking document. They are holding a pen to make notes. A laptop is on the table in front of them. Overlaid is text that reads: "Policy Library".

Policies,

10 Mar 2021

Catch22 responds to call for evidence on “Improving the Victims’ Code”

Consultations,

3 Mar 2021

Violence against women and girls

Blogs,

17 Feb 2021

Adapting victim services to remote delivery

Announcements,

3 Feb 2021

Education is the way out of reoffending

Blogs,

20 Jan 2021

Beacon Victim Care recovers £1.1 million for fraud victims

Close-up of a woman making an online payment using a laptop, whilst sat at a table.

Announcements,

8 Jan 2021

Catch22 responds to call for evidence on "Prison Education"

Consultations,

14 Dec 2020

Beacon Fraud Hub wins national TECA award

Close-up of a man making an online payment using a laptop, whilst sitting on the edge of a sofa.

Announcements,

29 Oct 2020

Justice: Annual review 2019-2020

Staff at HMP Thameside conduct meetings with service users inside the prison. There are lots of sets of tables and chairs laid out in two long rows.

Publications,

9 Sep 2020

Victim First: Privacy notice

Policies,

7 Sep 2020

Catch22 responds to call for evidence on "The future of the Probation Service"

Consultations,

3 Aug 2020

Catch22 to deliver Resettlement service in London’s largest prison

Two prison workers in Catch22 uniforms sit next to each other watching a presentation. Only the bottom half of their faces is visible.

Announcements,

13 Jul 2020

Reflecting on the Youth Violence Commission’s Final Report

Artwork created by participants on the Wolverhampton Violence Reduction Service. The artwork was created by drawing around their hands and then filling in the space. The artwork has been framed.

Responses,

29 Jun 2020

Catch22 responds to call for evidence on "Public Services: Lessons from coronavirus"

Consultations,

20 Jun 2020

Beacon Victim Care: Help and support for victims of fraud

Close-up of a hand "tapping" a credit card on a card sales machine in a retail store. The salesperson's hands can be seen on the other side of the counter.

Posters and downloads,

14 Jun 2020

Beacon Victim Care: Help and support for victims of crime

Close-up of a leaflet which reads "Beacon: Help and support for victims of crime"

Posters and downloads,

26 May 2020

Suffolk Positive Futures: Annual Report 2019-2020

Two young boys play football outside on a football pitch. They are both wearing a tshirt and shorts.

Publications,

20 May 2020

Gang intervention services adapt to COVID-19 challenges

A young woman, wearing a backpack, adds to a wall covered in graffiti.

Blogs,

13 May 2020

Elizabeth’s experience of restorative justice

A portrait of a young woman looking directly at the camera.

Case studies,

28 Feb 2020

Terms and conditions: a case study for regulation?

Large group of people dancing in a crowded, darkened room.

Blogs,

21 Feb 2020

Leicestershire Victim First recognised with Quality Mark

A group of young people working together on a project. In the centre is a young woman, smiling, who everyone else is looking towards.

Announcements,

27 Jan 2020

Baker McKenzie partner with Catch22 to hold workshops in Thameside Prison

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Announcements,

18 Nov 2019

Microsoft Idea Generator helps Catch22 support more victims

A hand holds out a tablet. In the air above the tablet are dots and connections, laid out in the shape of a face.

Blogs,

12 Nov 2019

Victim First: Restorative justice leaflet

A man with a beard and a woman with short hair have a conversation sat opposite one another. Both are sat casually and the man is making notes. His glasses have been placed on the table between them.

Posters and downloads,

13 Aug 2019

Victim First: Service leaflet

A mature man sits on a sofa, holding a pair of crutches. He looks thoughtfully out of the window.

Posters and downloads,

12 Aug 2019

Catch22 responds to Government sentencing review

Close-up of two people reviewing a document. One holds a pen which is placed to indicate where they are up to in the document.

Responses,

8 Aug 2019

Catch22 responds to report on youth resettlement

Close-up of the wheels of a bicycle and the feet of the cyclist as they cycle down the street in a city.

Responses,

31 Jul 2019

Catch22 responds to the Serious Youth Violence report

Two young women sit on the floor together having a conversation. Sunlight streams through the window behind them.

Responses,

18 Jul 2019

Tackling crime together: A public health approach

A man and a woman review a board of post-it notes looking to find the connections between different topics.

Publications,

25 Jun 2019

Why employment unlocks a better life beyond the prison gates

Blogs,

30 Apr 2019

Myths about male sexual assault victims

Portrait of a young man wearing a gilet, looking down against the frames of a glass wall.

Posters and downloads,

8 Apr 2019

Spice and psychoactive substances: a prison practitioner’s guide

Portrait of a woman with short hair, with her back to the camera.

Publications,

4 Apr 2019

Forced Marriage: spotting the hidden signs

Close-up of a woman in a traditional wedding outfit placing a ring on the hand of a man. She has a lot of bracelets on her arms and her hands have mehndi designs applied to them.

Posters and downloads,

28 Mar 2019

By measuring what matters, we’ll tackle the underlying causes of reoffending

Close-up of a number of measuring tapes, laid out together.

Responses,

22 Nov 2018

Making Catch22 a restorative organisation

A group of adults are sitting in rows listening to a presentation. One person has their hand raised to ask a question of the presenter, who is pointing towards them to invite them to speak.

Blogs,

8 Nov 2018

Stalking: advice for victims

A man stands on a rooftop terrace. He looks at his phone with a concerned look on his face. A town or city can be seen in the background.

Posters and downloads,

11 Oct 2018

Managing an Offender Management Unit

A man in a Catch22 t-shirt has a conversation with another man across a table.

Case studies,

3 Oct 2018

What should “good” look like in probation?

Consultations,

3 Oct 2018

Catch22 responds to the Transforming Rehabilitation Consultation

Consultations,

2 Oct 2018

What does a ‘Public Health’ approach to violence really mean?

Three professionals have a conversation together. Two are sat at a table, working on their laptops, while a third sits on the edge of the table holding a coffee cup. They are all smiling.

Blogs,

26 Sep 2018

HRH The Princess Royal visits Beacon Victim Care

Close-up of a leaflet which reads "Help and support for victims of crime" while a member of staff works at a computer in the background.

Announcements,

24 May 2018

Catch22 responds to the Ministry of Justice Education and Employment Strategy

Portrait of a man wearing an apron. In the background, a workshop set up can be seen.

Responses,

22 May 2018

What can we learn from Norway’s prison system?

A view of the Halden Prison building taken from the forest. There are lots of trees in the foreground.

Blogs,

18 May 2018

Beacon Victim Care: Referral forms

Policies,

11 May 2018

Getting set up for a life after a sentence

Portrait of a young man wearing a hoodie, with his back to the camera.

Blogs,

18 Apr 2018

Catch22 now supporting victims of crime in Hertfordshire

A woman with short hair looks directly at the camera, with a small smile.

Announcements,

10 Apr 2018

The changing needs of victims and how to support them better

Close-up of a little boy being hugged by a parent.

Publications,

9 Apr 2018

Catch22 responds to the new Serious Violence Strategy

A teenage boy sits on the sofa watching something on his phone whilst listening to it using wireless headphones.

Responses,

2 Apr 2018

Supporting people with autism in the criminal justice sector

A close-up portrait of a young woman in a headband, looking slightly off camera.

Blogs,

24 Nov 2017

Why restorative justice matters for victims, offenders and communities

A portrait of a middle-aged man sitting in a park.

Blogs,

23 Nov 2017

Extreme violence and its aftermath

Portrait of a couple standing together, smiling at the camera.

Case studies,

22 Nov 2017

The power of restorative interventions

Case studies,

13 Sep 2017

Catch22 delivery in HMP Thameside receives praise from HMIP inspection

Two prison workers walk through the grounds of HMP Thameside. Both carry notebooks. The prison can be seen in the background.

Announcements,

15 Aug 2017

Music to My Ears: How music can improve young people’s wellbeing

Overhead view of a music studio set up including keyboard, headphones and computer screen.

Blogs,

26 May 2017

Suffolk Positive Futures reaches five year milestone

Close-up of a football in a goal on a football pitch.

Announcements,

12 May 2017

Using restorative approaches to provide emotional wellbeing outcomes

Portrait of a middle-aged man looking away from the camera on a beach.

Blogs,

10 May 2017

David Lammy MP praises Catch22’s work with young people

A woman wearing a hoodie, with the hood up, covers her face with two hands. The hand in front of her eyes facing her, and the hand in front of her mouth faces the camera.

Responses,

24 Apr 2017

Fairness in the criminal justice system

Publications,

27 Mar 2017

Catch22 responds to the MOPAC Police and Crime Plan

Responses,

15 Feb 2017

The importance of effective mental health provision in prisons

A mature man looks thoughtfully on, with his head resting on one hand.

Responses,

12 Jan 2017

Social media as a catalyst and trigger for youth violence

A teenage boy and a teenage girl stand in a graffiti-covered underpass. He shows her something on his phone.

Publications,

12 Dec 2016

Victim First celebrates a year of supporting victims of crime across Leicestershire

Two female colleagues have a conversation in front of a big window. They are both smiling and laughing.

Announcements,

9 Dec 2016

Putting education and community back at the heart of youth justice

A teenage girl shows her work to her teacher and listens to his explanation of what to do next.

Blogs,

5 May 2016

Safer schools: keeping gang culture outside the gates

Publications,

23 Jul 2015

Running the risks: the links between gang involvement and missing

Publications,

19 Nov 2014

Gangs in prison: the nature and impact of gang involvement among prisoners

Publications,

28 Aug 2014

Family matters: support for gang-involved young people

Publications,

4 Nov 2013

Violence prevention, health promotion: a public health approach to tackling youth violence

Publications,

8 Aug 2013

Mobilising communities to address gang violence

Publications,

31 Jul 2013

The role of the family in facilitating gang membership, criminality and exit

Publications,

1 Mar 2013

Whole school approaches to tackling gang violence

Publications,

30 Oct 2012

Gang exit and the role of enterprise

Publications,

Contact our criminal justice teams

Lisa Smitherman

Strategic Director for Justice and Education

Talk to us about how we can work with you to deliver justice services in prisons and in the community.

We would love to hear from you if you are

looking to access support via one of our programmes, or
a potential commissioner looking to work with us on future projects or programmes.

Please note that some of our services can only accept referrals from specific sources. Full referral information can be found on the respective service’s website page.

Email Address

justice@catch-22.org.uk

Privacy notice

How we manage your data

Catch22 Charity Ltd. manages the data you provide in accordance with the EU General Data Protection Regulation (GDPR).

The Data Controller (the organisation that determines how your data is managed) is Catch22. Contact us if you have a query about how your data is managed.
The Data Processor (the organisation that does data processing on behalf of Catch22) is Totally.Tech.
We are committed to giving you (the Data Subject in legal terms) an easy way to exercise your eight rights under the GDPR.
We retain your data for as long as you allow us to do so. You can exercise your right to erasure at any time however, there may be some instances where we need to retain your information for a longer duration for legal reasons, such as when applying for a job with Catch22.

What information do we collect?

Catch22 may collect, store and use the following kinds of personal data:

information about your computer and your visits to and use of this website, including your IP address, geographical location, browser type, referral source, length of visit and number of page views (cookies),
information that you provide to us for the purpose of applying for a job or receiving job alerts (job applications / job alerts),
subscribing to email newsletters including your name and email address (email newsletter), or
information that you submit that relates to a complaint, service feedback or enquiry (complaints / feedback and enquiries).

Specific detail of each processing activity is provided below.

Cookies

Cookies are text files that are stored on your web browser by a website’s server. Each cookie is unique to your browser, and will contain some anonymous information such as a unique identifier and the website domain name. This information is sent back to the server each time your browser requests a page from it. This enables the website server to identify and track your web browser via your unique, anonymous, identifier.

Catch22 only uses cookies on its website where they will support the functioning of its website and to improve the experience of its website visitors. These cookies may be created by Catch22’s website, or by third-party services that Catch22 uses, to enable its website to be run effectively.

Some, ‘necessary’ cookies are essential to the running of our website and are exempt from the requirement of consent as per the GDPR and PECR. Functional, analytical and advertising cookies are all optional, and we will only store these cookies on your browser where we have received your freely-given, specific, informed, and unambiguous consent.

Any information that is collected by Catch22 via cookies is processed in a way which does not, and cannot, identify an individual person. We do not make any attempt to find out the identities of those visiting the Catch22 website.

You can find out more about Catch22’s use of cookies, and how to opt-out of or delete cookies from your browser via our Cookies Statement.

Job applications

If you apply for a job with Catch22 using our hosted online job application system, this service will be provided by a data processor on our behalf (SmartRecruiters).

To process your application, we ask for your personal details including name and contact details. We will ask you about your previous experience, education, referees and for answers to questions relevant to the role you have applied for. The hiring managers for the role, along with our Recruitment and HR teams will have access to all of this information.

Catch22 processes your job application data for the purpose of its legitimate interest to process your HR information.

If you are successful, the information you provide during the application process will be retained by us as part of your employee file for the duration of your employment plus six years following the end of your employment.
If you are unsuccessful at any stage of the process, the information you have provided until that point will be retained for six months from the closure of the campaign.
Equal opportunities information is retained for six months following the closure of the campaign whether you are successful or not.

For more information, please see the SmartRecruiters privacy notice.

Job alerts

Through the SmartRecruiters job application system, it is also possible to sign up for job alerts, which will let you know when new jobs that meet your criteria have been posted.

These alerts are managed by the data processor (SmartRecruiters) on our behalf, and will only be processed using your freely-given, specific, informed and unambiguous consent.

If at any point you wish to unsubscribe from SmartRecruiters job alerts, this can be done by clicking the unsubscribe link on the latest email. You can also log into your SmartRecruiters candidate profile to modify or withdraw your details.

For more information, please see the SmartRecruiters privacy notice.

If you subscribe to Catch22’s newsletter and/or event mailing lists, you will receive regular communications relating to our work. These mailings will be facilitated by a third-party provider, such as Mailchimp or Salesforce (marketing platforms), and your data will be processed by a third-party client relationship management platform, Salesforce.

Catch22 will only process your contact details and send you newsletters following your freely-given, specific, informed and unambiguous consent.

You have the right to unsubscribe from any of our email mailing lists at any time. If you wish to unsubscribe from a Catch22 mailing list please click the unsubscribe link on the latest email or contact dpo@catch-22.org.uk to ensure that you do not continue to receive email newsletters from us. We will need to continue to hold your details after you have unsubscribed to ensure that we do not send you further communications.

For more information, please see the Mailchimp or Salesforce privacy notices as appropriate.

Feedback and enquiries

Catch22 processes the data submitted through any of our website contact forms for the purpose of receiving your message and responding to it under the lawful basis of consent, which you give when submitting the form.

We will only use the information supplied to us to deal with the enquiry and any subsequent issues, and to check on the level of service we provide.

These contact forms are processed using the WordPress plugin, Gravity Forms. When these forms are submitted to us, notification emails are automatically generated to send your enquiry to the appropriate team within Catch22 who will store your email for as long as is required to deal with your enquiry and any subsequent issues.

Form submissions are also stored within the Catch22 WordPress database for a period of 90 days. This allows us to identify if there are any issues with forms being received by our teams. After this time, forms and all accompanying personal data are automatically deleted from the system. Gravity Forms does not receive copies of any of forms, or any accompanying personal data, that are submitted via the Catch22 website.

You have the right to withdraw consent for us to contact you at any time by contacting dpo@catch-22.org.uk. You also have the right to lodge a complaint with a supervisory authority, which in the United Kingdom is the Information Commissioner’s Office.

For more information, please see the Gravity Forms privacy notice.

Complaints

Complaints can be submitted using our online feedback form, by emailing feedback@catch-22.org.uk, or by post. Catch22 undertakes the processing of your complaints data as part of its legitimate interests.

When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint.

We will only use the personal information we collect to process the complaint and to check on the level of service we provide.

We usually have to disclose the complainant’s identity to whoever the complaint is about. This is inevitable where, for example, the accuracy of a person’s record is in dispute. If a complainant doesn’t want information identifying him or her to be disclosed, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis.

We will keep personal information contained in complaint files in line with our retention policy. This means that information relating to a complaint will be retained for six years from closure. It will be retained in a secure environment and access to it will be restricted according to the ‘data minimisation’ principle.

For more information, please see the Complaints, Compliments and Feedback policy.

Use of data processors

The Data Processor (the organisation that does data processing on behalf of Catch22) is Totally.Tech.

Catch22 also works with third-party data processors to provide our:

content management system (WordPress),
website analytics (Google Analytics),
marketing platform (Mailchimp),
client relationship management platform (Salesforce),
social media advertising campaigns (Meta Pixel, Twitter Pixel, LinkedIn Insight Tag, TikTok Pixel), and
recruitment service (SmartRecruiters).

We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it and retain it for the period we instruct.

Individual Catch22 services may work with additional third-party data processors in line with their contractual requirements. For more information, please see the relevant Service Privacy Notice, which can be downloaded from their service page on this website, or found by searching for the service by name in our Policy Library.

Disclosures

Catch22 may disclose information about you to any of our employees, officers, agents, suppliers or data processors insofar as reasonably necessary for the purposes as set out in this privacy notice.

In addition, we may disclose information about you:

to the extent that we are required to do so by law,
in connection with any legal proceedings or prospective legal proceedings, or
in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Except as provided in this privacy notice, Catch22 will not provide your information to third parties without your consent.

Security of your personal data

Catch22 will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure, encrypted password and firewall protected servers. As data transmission over the internet is inherently insecure, we cannot guarantee the security of data sent over the internet.

Where information is held on our behalf by data processors, we will ensure, to the best of our ability, that they hold your information securely and in line with data protection legislation. We hold contracts with all data processors to make sure that they cannot do anything with your data unless we have instructed them to do so.

Notice amendments

We may update this privacy notice from time-to-time. Check this page occasionally to ensure you are happy with any changes.

Your rights

Please contact the Data Protection Officer if you have any queries regarding this Privacy Notice or if you would like to exercise or query any of the following rights afforded to you under the General Data Protection Regulation (GDPR):

right to access

right to erasure

right to object

right to rectification

right to be informed

right to restrict processing

right to data portability

rights in relation to automated decision making and profiling

right to lodge a complaint with the Information Commissioners Office (ICO) – via the Complaints page on the ICO website or by calling 0303 123 1113

For further information on your rights, please visit the Individual Rights page on the ICO website.

Contact

If you have any questions about this privacy notice or of our treatment of your personal data, please email dpo@catch-22.org.uk or write to:

Data Protection Officer

Catch22
27 Pear Tree Street
London
EC1V 3AG

Data controller

Catch22’s data protection registration number is Z1473239